Refund Policy
Refunds
Prior to June 1st, 2020: All eligible refunds are subject to a 20% service fee. 80% of amount paid shall be returned to customer for refund requests received via email prior to June 1st, 2020 at 12 am central time.
To request a refund, please email sales@ihsturgis.com your name, order number, and state that you'd like a refund.
Purchases of Steel Pony Campground items are final. No campground item is eligible for any refund.
Wedding Reservations: all sales are final.
On or after June 1st, 2020: No refunds made in any amount.
Shipping
All products sold are available only for pickup in person at Iron Horse Saloon Sturgis. No orders will ship to customers. A valid photo ID matching the name on the order is required to pick up any purchase.