Refund Policy

Refunds

Prior to June 1st, 2021: All eligible refunds are subject to a 20% service fee.  80% of amount paid shall be returned to customer for refund requests received via email prior to June 1st, 2021 at 12 am central time.

To request a refund, please email sales@ihsturgis.com your name, order number, and state that you'd like a refund.

Wedding Reservations: all sales are final.

On or after June 1st, 2021:  No refunds made in any amount.

Shipping

All products sold are available only for pickup in person at Iron Horse Saloon Sturgis.  No orders will ship to customers.  A valid photo ID matching the name on the order is required to pick up any purchase.