Refund Policy

Refunds

Prior to June 1st, 2020: All eligible refunds are subject to a 20% service fee.  80% of amount paid shall be returned to customer for refund requests received via email prior to June 1st, 2020 at 12 am central time.

To request a refund, please email sales@ihsturgis.com your name, order number, and state that you'd like a refund.

Purchases of Steel Pony Campground items are final.  No campground item is eligible for any refund.

Wedding Reservations: all sales are final.

On or after June 1st, 2020:  No refunds made in any amount.

Shipping

All products sold are available only for pickup in person at Iron Horse Saloon Sturgis.  No orders will ship to customers.  A valid photo ID matching the name on the order is required to pick up any purchase.